Counterbalance Forklift Training 1:1 Refresher

Our one day Refresher Counterbalance Forklift 1:1 training course covers basic forklift training on a 1:1 (instructor/delegate) basis, in accordance with the Rider-Operated Lift Trucks: Operator Training Approved Code of Practice (ACOP) and follows the guidance as set out by the HSE in their publication L117 Rider-Operated Lift Trucks. Delegates will gain an understanding of basic forklift counterbalance operation through a combination of theory and practical learning.

Previous experience in driving a forklift is essential  and a full driving license is desirable.

The course is delivered, certified and accredited by Mark One Training.

This course is not accredited by RTITB or NPORS

• Correct, recommended operating practises
• Tea Break (Tea & Coffee provided by Mark 1 Training)
• Risks associated with general use
• Lunch not provided at this time
• Refuelling/recharging the forklift
• Theoretical knowledge of lift trucks
• Practical driving sessions

Delegates are required to bring their own safety boots and hard hat. We recommend that delegates bring weather protective clothing as much of the training takes place outside.

Payment Terms

Account Customers will be charged to their monthly account. Non account customers will be required to pay by debit or credit card at the time of booking the course, either via our website or over the telephone. There are no additional booking or credit/debit card charges. Payment by bank transfer is also possible upon request.

Certification

Our charges include the cost of official certification. Certificates and Identity Cards (as applicable) are posted out to the bill payer (not the delegate), on receipt of full payment. All successful delegates are issued with a temporary pass certificate at the end of the course, apart from the SPA Core Construction. Candidates that pass this course will receive a Certificate, once the course has been logged onto the SPA database.

Cancellation Charges

If you need to cancel or amend your booking, please notify our Training Team as soon as possible by calling 01702 561818 (lines open 9am – 5pm, Monday to Friday).

Any amendments to a booking will be subject to a £25 + VAT administration charge.

Cancellation charges are as follows:

Notice provided	Charge
More than 48 hours from start of course	£25
Between 24 – 48 hours from start of course	£50% of the course cost
Less than 24 hours from start of course	75% of the course cost
Non-arrival on the day of the course	100% of the course cost

If You Are Running Late

If you are running late on the day of the course, please call your relevant training centre as soon as possible so that your instructor can be informed.

Southend Training Centre - please call 01702 545454 and Choose Option 1 to speak to a member of staff on the Hire Desk. The Hire Desk is open from 7.30am and staff will be able to relay a message to your instructor.

Chelmsford Training Centre - please call 01245 399150 and speak to a member of staff on our Hire Desk. The Hire Desk is open from 7.30am and staff will be able to relay a message to your instructor.

Course Location

Please refer to the ‘Summary’ tab for the full address of the training centre for your course.